How it works
Everything we know about reviews, Google Business Profile, and getting old customers back. Written so you could do it yourself if you wanted to.
How many Google reviews do you actually need?
47% of consumers won't use a business with fewer than 20 reviews. Here's how to figure out your real target, which isn't 20.
Read it →Review gating: why filtering out unhappy customers will cost you everything
Sending only happy customers to Google feels smart. It violates Google policy and can wipe your entire review history.
Read it →What to actually say when you ask for a Google review
The wording, the timing, and the one mistake that kills response rate.
Read it →The Google Business Profile checklist most service businesses fail
Fourteen fields Google uses to decide whether you show up. Most profiles get fewer than half right.
Read it →How to respond to a bad review without making it worse
50% of consumers say a generic reply puts them off. A real one can turn your worst review into an asset.
Read it →Your old customer list is the cheapest lead source you own
You already paid to acquire these people and they already trust you. Here's the monthly campaign that fixes it.
Read it →Or skip ahead and let us do it
See if you qualify first. Findings are yours either way.